Complacency often sets in when employees view their workplace as predictable and risk averse. Here are the step-by-step techniques you need to help shake workers from their tired routines ... get them operating at peak efficiency in short order ... encourage bold, creative, employee-driven initiatives to excel in their own performance ... and inject an air of excitement into your team's daily experience.

Table of Contents

Introduction
Chapter 1: Celebrate Daily Heroics
Chapter 2: Introduce an Exciting Challenge
Chapter 3: Embrace Risk
Chapter 4: Turn Employees Into Expert Trainers
Chapter 5: Publicize Success Stories
Chapter 6: Solicit Third-party Praise
Chapter 7: Distribute Ongoing Rewards
Chapter 8: Dangle Rich Incentives for Superior Work
Chapter 9: Work Alongside Your Employees
Chapter 10: Flood Workers With Feedback
Chapter 11: Isolate Cynics and Pessimists
Chapter 12: Express Genuine Enthusiasm
Chapter 13: Gauge Employees' Commitment
Chapter 14: Cultivate Constant Learning
Chapter 15: Chart a Multiyear Career Path for Each Employee
Chapter 16: Keep the Surprises Coming