Kiplinger Special Reports

Kiplinger Special Reports  

Workplace Solutions

Financial Wellness

Purchase three or more and get $5 off. (print version only)
14 Things Not to Say to Your Customers 14 Things Not to Say to Your Customers — When it comes to customer service, conventional wisdom is often wrong. This Special Report reveals how some seemingly innocent words can work against you -- and how you train effectively customer service reps. add_to_cart_red_blue
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Creating Customer Service Superstars Creating Customer Service Superstars — You can use the relatively simple, low- or no-cost strategies, techniques and tips in this special report to transform your customer service team into a group of superstars. add_to_cart_red_blue
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7 Problem Personalities and How to Deal With Them in the Workplace 7 Problem Personalities and How to Deal With Them in the Workplace — Confronting employees with problem personalities is a challenging but vital role of any good manager. These practical strategies will help you rein in 7 of the most common disruptive personality types add_to_cart_red_blue
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Reinvigorate a complacent workforce Reinvigorate a Complacent Workforce — Complacency sets in when employees view their workplace as predictable and risk averse. These step-by- step techniques will help you shake workers from their tired routines and inject an air of excitement into your team's daily experience. Add to cart
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Why Employees Perform Poorly Why Employees Perform Poorly and What You Can Do About It — Substandard performance by your employees rarely happens by accident. The good news is, once you identify the cause there are a number of easily implemented strategies you can use to boost employee performance. again add_to_cart_red_blue
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Get Your Finances in Order with Kiplinger's Financial Wellness Program

Kiplinger's Financial Wellness Program helps you get your finances under control with practical, step-by-step strategies to reduce debt, live within a budget, survive a bad economy, shop for the best mortgage, banish credit problems, invest wisely, plan for a secure retirement and much more.

These 12- to 14-page downloadable special reports cut through the clutter and give sound, tested financial advice. $9.95 each, $5.95 if you buy 4 or more, or get the complete set for $34.92.

Save $84 when you buy all 12! Get the complete set of Kiplinger's Financial Wellness Program for only $34.92. It includes all 12 special reports, covering ...

  • Taking Charge of Your Finances
  • Family Finances
  • Smarter Spending
  • Borrowing Money
  • Insurance
  • Owning a Home
  • Investing
  • College Money
  • Retirement
  • Tax Savings
  • Estate Planning
  • Surviving Bad Times